Terms of Service

These Terms of Service (“Terms”) govern your access to and use of ShankarJha.com, including all cybersecurity assessments, VAPT, red-team engagements, consulting services and any other offerings provided through the website.

1. Use of Services

Our services include vulnerability assessments, penetration testing, red teaming, cloud audits and other cybersecurity-related work. You agree to use our website and services in a lawful manner and only for authorised security testing purposes.

2. Confidentiality

All information shared during an engagement—including scope, architecture, vulnerabilities and reports—will be treated as confidential. Findings are shared only with the client or authorised representatives.

3. Client Responsibilities

Clients engaging in security testing must:

  • Provide accurate, complete project information
  • Ensure they have full legal authorisation for assets tested
  • Acknowledge that testing may impact system performance
  • Implement recommended security fixes responsibly

4. Limitation of Liability

While industry best practices are followed, we are not responsible for:

  • Any indirect, incidental or consequential damages
  • Downtime or service disruptions during authorised testing
  • Misuse or mishandling of reports by third parties

5. Payment & Refunds

Fees are non-refundable once the engagement begins. Deliverables and timelines will be communicated prior to starting the assessment.

6. Intellectual Property

All methodologies, processes, templates, tools, report formats and related intellectual property remain the exclusive property of ShankarJha.com unless explicitly licensed otherwise.

7. Termination

We reserve the right to suspend or terminate access to services if any Term is violated or if activity is deemed harmful, illegal or abusive.

8. Updates to These Terms

These Terms may be updated periodically. Continuing to use the website signifies acceptance of updated Terms.

9. Contact Us

For questions regarding these Terms, please reach out at:
connect@shankarjha.com